Change in your salon can be stressful, especially when getting all your staff to join. We are here to help communicate the change of bringing SalonScale into your business to your staff.
Host A Staff Meeting
Transparency is key! It's important to have a conversation with your entire
team about starting SalonScale and how it will benefit the salon.
Tell your team that SalonScale will enable you to price so that the time for
services and everything leaving the back bar is covered! The app will also your
team to store formulas used on clients and create order forms based on
usage, so no more counting tabs.
SalonScale will also help to bring more cash into the business, meaning you're
able to reinvest in them, such as by providing more education opportunities and
team activities
Show How SalonScale Works
Show your team how a session works in the app. Start by selecting a client, next
weigh color (or water!), and show the final value of the product mixed in your
bowl. You can also demonstrate how to find past sessions and used formulas.
We recommend showing your team just how much a toner costs your salon, a
bonder, a gloss, or a scoop of bleach will cost your business.
Set A Date To Go Live
Let your team know you are doing this together, and set a date you as a team will
go live with SalonScale. This allows your team time to get comfortable adding
SalonScale to their routine.
Create an execution strategy together, and discuss how to talk to clients! Pick
a couple of dates to check in and celebrate your success!
Scripts for Talking to Your Team
Script | Tone | Key Focus | Link to Download |
Script #1 | Transparent & Encouraging | Fairness in pricing, supporting team, and addressing financial challenges | |
Script #2 | Direct & Professional | Eliminating emotional discounts, profit assurance, and professional value | |
Script #3 | Inspirational & Optimistic | Growth, empowerment, and streamlined operations |