Step 1: Log into Your SalonScale Account
Open a web browser and go to SalonScale Login.
Enter your email and password, then click Log In.
Step 2: Navigate to Subscription Settings
Click on Settings in the top-right corner.
Select Subscription → Manage Payment from the Salon Setting menu.
Select Manage Subscription on the top right side, it will open a new payment page.
Step 3: Change Your Subscription Type
Click Cancel Subscription, the final cancellation confirmation page will open.
Click Cancel Subscription, to finalize the cancellation.
Step 4: Check for Confirmation Email
After canceling, you should receive an email confirming that your subscription has been successfully canceled.
Important Notes:
Billing Cycle: Your subscription remains active until the end of your current billing period.
Cancellation Policy: Please note as per our Refund Policy that you are not entitled to a refund upon cancellation
Refund Policy: Paid Subscription fees are non-refundable, except when required by law.
Reactivating Your Account: You can reactivate your subscription anytime by logging into your account and selecting a new plan.
Troubleshooting
If you experience issues, reach out to SalonScale Support at [email protected].
We’d love to help you succeed! If there’s anything we can do to improve your experience, don’t hesitate to reach out to our support team before making your final decision.